Terms And Conditions

Welcome to Nirbaan. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or purchasing from Nirbaan, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract. If you do not agree to these Terms, please do not use our website.

2. Products and Pricing

  • All products listed are subject to availability.
  • We reserve the right to modify or discontinue products at any time without prior notice.
  • Prices are listed in INR and may be subject to change without notice.
  • We strive for accuracy in product descriptions, images, and pricing, but errors may occur.

3. Order Acceptance and Cancellation

  • Your order is only confirmed once you receive an order confirmation email.
  • We reserve the right to cancel any order due to stock issues, payment failure, or suspicion of fraudulent activity.
  • Orders may be cancelled by customers within 6 hours of placing them, as long as they haven’t been processed or shipped.

4. Shipping and Delivery

  • Orders are typically processed within 5–7 business days and delivered within 7–15 business days.
  • Delivery time may vary based on your location and supplier source.
  • Nirbaan is not responsible for delays caused by courier partners or unforeseen events.

For more details, please refer to our Shipping Policy.

5. Return and Exchange Policy

  • Nirbaan does not offer refunds.
  • Exchanges are accepted only for damaged, defective, or wrong items received, reported within 5–7 days of delivery.
  • The product must be unused and in original packaging to be eligible for exchange.

Please read our full Return & Exchange Policy for more information.

6. User Account and Conduct

  • Users must provide accurate information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account and password.
  • Any misuse of the website, such as hacking, spamming, or providing false information, will result in termination of access.

7. Intellectual Property

  • All content on the Nirbaan website including logos, images, text, and graphics is the intellectual property of Nirbaan or its partners.
  • You may not reproduce, distribute, or exploit any content without prior written permission.

8. Limitation of Liability

Nirbaan shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from the use of our website or products
  • Delays or failure in performance due to circumstances beyond our control
  • Slight variations in color, size, or design due to photography, lighting, or screen settings

9. Privacy

Your personal data is handled in accordance with our Privacy Policy. We take data protection seriously and ensure secure handling of customer information.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Email: advcharanjeet.kaur@gmail.com
Phone: 9323477733